Welcome to Our Starter Sample Kit Portal
Thank you for purchasing our Starter Sample Kit. Use this portal to find answers to questions and everything else you'd want to know about your kit, our brand, and our products.
Learn more information about the products in your kit:
Click the links below to learn more about each product, including product details, directions and reviews of what other guys are saying about them. You can find instructional videos on how to apply all of our products here.
- Daily Essential Face Moisturizer
- Purifying Charcoal Face Wash
- Clarifying Gel Face Wash
- Renewing Face Scrub
Shave & Beard Essentials
Men's Anti-Aging Essentials
Men's Hair Care & Body Essentials
- Daily Strengthening Shampoo
- Revitalizing Scalp and Hair Conditioner
- All in One Rapid Wash
- Deep Moisture Body Lotion
Read our Definitive Guide to Men's Skincare & Grooming
Download our comprehensive guide here.
What's the $10 Off Code?
Want to compare our products?
Check out our Product Comparison Chart.
Want to see how to build a routine with our products or how to incorporate them into your current routine?
Check out our Routines Guide.
Want to get personalized product recommendations for your skin?
Check out our Skin Health Quiz that will help you determine your skin type, your skin's Health Score, and suggested personalized product recommendations.
Frequently asked questions about our Sample Starter Kit:
I like how the products work, but not the scent: No problem! We offer unscented versions of our products as well.
Are these products scented or unscented? Check the label of your jar or bottle.
My FIRSTPURCHASE discount isn’t working: You’re probably trying to use it on an auto-shipment. Add a single purchase item of $20 or more to the cart or remove the auto-shipment item. Discount code only valid on purchases made with email used to purchase Starter Sample Kit.
Why doesn't your Purifying Charcoal Face Wash lather? It's not supposed to as the product was designed for dry or sensitive skin and ingredients used create lather can be irritating to those skin types. Purchase our Clarifying Gel Face Wash if you're looking for a rich, foamy lather.
What if I don't like the full size products I purchase? No problem! All our products come with a 30 Day Money Back Guarantee. We're that confident you'll love our products!
Want to see even more of our products?
Want to learn more about our company and our product philosophy?
Want to learn more about men's skin care and grooming?
Read our Grooming Manual full of articles, tips & tricks, routines and other information to help you stay on top of your skin care and grooming game.
Need a few reasons to shop on our website versus purchasing our products on Amazon?
We offer auto shipments for all our products, as well as a discount for doing so.
Earn rewards every time you shop with us for discounts on future purchases.
We offer free shipping on orders on orders $50 or more.
All our products come with a 30 Day Money Back Guarantee - no questions asked.
Receive 3 free samples with every purchase you make.
Need help with someone not mentioned here?
Contact our incredibly fast and helpful support team here.