Use this portal to find answers to questions and everything else you'd want to know about your kit, our brand, and our products.
Click a product sample to learn more
No problem and yes, we offer unscented versions with most of our products. Simply choose your scent option from the drop down menu on the product page before adding to cart.
Check the label of your jar or bottle - unscented products will be marked as UNSCENTED.
You're probably trying to use it on an auto-shipment. Add a single purchase item of $20 or more to the cart or remove the auto-shipment item. The discount code included with your kit is only valid on purchases made with the original email address used to purchase the Starter Sample Kit.
It's not supposed to as the product was designed for dry or sensitive skin and ingredients used create lather can be irritating to those skin types. Purchase our Clarifying Gel Face Wash if you're looking for a rich, foamy lather.
No problem! All our products come with our 30 Day Money Back Guarantee. We're that confident you'll love our products!